FAQ
Are CASEIFY cases compatible with wireless charging?
Yes, CASEIFY cases are slim enough to work with standard wireless chargers. Just remove any metal plates, cards or rings from the back of the case before charging.
Are your phone cases MagSafe® compatible?
Our standard printed cases are not built with an integrated magnet ring. Please message us on WhatsApp before ordering if you need a MagSafe-compatible option for your iPhone model.
Do CASEIFY cases contribute to phone heating?
No. Our cases are slim and lightweight and don't trap heat. Heat during charging, gaming or long calls comes from the phone itself. If it gets too warm, take the case off for a while.
Is camera well protected by your cases?
Yes. Our cases have precise camera cut-outs with a raised edge around the lens, so the camera stays clear and is less likely to touch flat surfaces.
How protective are your phone cases?
Our cases have raised edges and a shock-absorbing build that protects against everyday drops, bumps and scratches, while staying slim and stylish.
What are your phone cases made of?
Our cases are made from durable, high-quality materials with a scratch-resistant printed finish, so the design stays vibrant and doesn't fade easily.
Do you accept returns?
We accept replacements for wrong, damaged or defective products. Contact us as soon as you receive your order with your order number and clear photos or videos of the issue. Products must be unused and in original condition, unless the issue is a manufacturing defect or damage during delivery. Damage from misuse or normal wear and tear is not eligible.
Is the packaging reusable?
Yes. Our packaging is sturdy enough to reuse for storage or gifting, and you can recycle it where facilities are available.